Cancellation Fees and Policies

For tours where the Red Fox Tours works as the only provider we do not charge any deposit, thus in a case of cancellation there are no cancellation fees. This is valid for groups consisting of 1-8 people which book such tours as Hill of Crosses, Grand Riga tour, Sigulda tour, Kemeri board-walk tour, etc., where are involved the tour guides and transportation of Red Fox Tours. If we need to book bigger vans/buses from the third parties, we might ask you for a deposit. Deposit is also asked for the largest part of day activities as that is where the providers ask deposit from us in the cancelation. Usually when we ask for deposit, it varies from 20% to 30% from total costs. As it depends on each specific activity, we kindly ask to contact us for more information.

We require 14 days cancellation notice prior to your scheduled arrival, otherwise we will charge you cancellation fee as below.

30% of your paid deposit will be charged if you do not notify us about your cancellation or any changes by 14 to 8 days before your scheduled arrival. The rest of deposit will be refunded to your bank account or can be used to book some other tours/activities.

50% of your paid deposit will be charged if you do not notify us about your cancellation or any changes by 7 to 3 days before your scheduled arrival. The rest of deposit will be refunded to your bank account or can be used to book some other tours/activities.

75% of your paid deposit will be charged if you do not notify us about your cancellation or any changes by 2 days before your scheduled arrival. The rest of deposit will be refunded to your bank account or can be used to book some other tours/activities.

100% of your paid deposit will be charged if you do not notify us about your cancellation or any changes by 1 day before your scheduled arrival, on your scheduled arrival or No show.

How to cancel any tour/activity

To cancel your trip you must notify Red Fox Tours via email and receive cancellation confirmation from Red Fox Tours. Any attempt to cancel a trip without involving Red Fox Tours won’t be treated as a cancellation. The total amount refunded will depend on when the traveler cancels the trip (please see above).